Benjamin J Grunwald. Business Phone System. April 23rd , 2018.
If you run a small business you may or may not know the advantages of a good phone system. You might tell yourself that you don t really need it because of the extravagant costs that are involved. If you haven t shopped around lately to see what new services are available, you may be surprised in what you find. A PBX telephone system is extremely expensive and should only be used by larger companies who can afford the better technology. However, now there is hosted PBX, or Internet PBX, depending on the term you like best.
Further, a virtual PBX provides business owners with the chance to break away from their brick and mortar business in order to stay efficient and productive. The automated attendant functions to answer every call professionally and then handle the call following the rules set forth by the business owner. For example they might give the caller options to hear recorded information, forward the caller to the business owner or take a message and forward the information to them right away. Any small business owner can now experience the freedom that a business owner should have, without missing out on any valuable client s calls throughout the day. Further, having a virtual secretary to answer a company s calls is much more professional than a simple greeting on an answering machine.
Information and communication are the lifelines of small to medium-sized businesses. Blockages in the flow of day-to-day communication can not only prove to be irksome and inefficient, but can result in costly collateral repercussions. Inefficient modes of communication cause confusion and result in lost calls and sales. However, communication that has been optimized to do more with less boasts the potential to result in increased efficiencies and productivity. A virtual PBX allows clients to feel confident about a small business s operations and provides value-added services that can allow for clearer and more direct communication while supporting marketing and branding initiatives.
Do you have technologically savvy people in your business- Most phone systems are easier to manage these days than in the past but they still require some level of tech savvy to manage. I ask whether you have tech savvy people because if there is someone that can do a lot of your work then you will save a lot of money in maintenance costs.
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