Benjamin J Grunwald. Business Phone System. April 23rd , 2018.
Do you have technologically savvy people in your business- Most phone systems are easier to manage these days than in the past but they still require some level of tech savvy to manage. I ask whether you have tech savvy people because if there is someone that can do a lot of your work then you will save a lot of money in maintenance costs.
How much will it cost you- Cost is obviously an important factor and you have to offset certain features against what you can afford to pay.
Voice over Internet Protocol (VoIP) - this is ideal for all different types of business whether your small medium large. One of the main advantages is being able to control costs because you were making phone calls across your Internet or broadband connection which you have already paid for. There are many services out there who have lots of other features and benefits built into their VOIP services they provide giving you lots of little functionality which would expect from having a phone system in your office.
No matter who you sign with, the customer service is going to be crap- Now, I know that the telecommunications industry is one that suffers a bad reputation, and dealing with a call centre can at times prove difficult. That s not to say that there aren t options available to you. Dealing with a telecommunications consultant who understands your business phone plan need is important. Don t go to the carrier directly as you will not end up with a single contact point and you may find yourself constantly wasting time if you have an issue as you need to explain yourself to every person you speak to. I don t know about you but I have better things to do with my time!
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