Benjamin J Grunwald. Business Phone System. March 24th , 2018.
No matter who you sign with, the customer service is going to be crap- Now, I know that the telecommunications industry is one that suffers a bad reputation, and dealing with a call centre can at times prove difficult. That s not to say that there aren t options available to you. Dealing with a telecommunications consultant who understands your business phone plan need is important. Don t go to the carrier directly as you will not end up with a single contact point and you may find yourself constantly wasting time if you have an issue as you need to explain yourself to every person you speak to. I don t know about you but I have better things to do with my time!
While it s true that most business phone systems require a substantial investment, there are many systems out there which are specifically targeted at small businesses. These systems are incredibly easy to setup, and require little to no troubleshooting. Some business telephone systems can even be modified to adapt to the specific needs of certain businesses, resulting in better performance throughout the organization.
The telecommunications industry is one full of myths and stereotypes but it doesn t have to be that way. The right business phone consultant can help you navigate the minefields and find the solution you need.
Think about whether all staff need to be treated the same or differently- There may be different handset options for your new business phone system. Have a look at a phone system that supports different handsets for different staff members depending on your needs.
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