Benjamin J Grunwald. Business Phone System. March 08th , 2018.
The first great feature is an auto receptionist. This will save you money from having to hire a receptionist and give your company the appearance of a large fortune 500 company. You record an interactive greeting and your customers can use a dial by name directory to find the person or department they are looking for. Many of the services out there allow you to customize so much, including letting customers hold for a particular extension or person.
Key Systems - this business phone system has a few extra features that you would not necessarily find on your normal phone. For example you can follow other extensions within the office and they can support up to around 40 different extensions. These are ideal for small to medium sized business organizations. Pricing on these can be very competitive really pending on the amount of extensions you require.
This business phone system should normally not be purchased from those vendors who have a background in data networking as they may sell "VoIP only" system. Such a purchase may increase costs unnecessarily when a hybrid / traditional VoIP system may be found to be more suitable.
Virtual Attendant - A virtual PBX supplies a dedicated virtual attendant which provides peace of mind and reassurance to clients and customers knowing that they can be connected to the people they need to reach. Clients in different time zones and business hours feel more confident about getting the service and support they need with a dedicated virtual assistant that can securely and instantly record messages. No call is ever lost due to human error or voice mail overflows. Clients expect better communication knowing that a dedicated virtual assistant is there to take their call, instead of dealing with confusing layers of options and circular routing. With a virtual PBX, clients are directed to whom they need to speak with and the channels of communication are clearer and more accurate.
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