Benjamin J Grunwald. Business Phone System. March 09th , 2018.
Professional Image - In a competitive landscape, gaining an edge in communication can go a long way. Small businesses are not only competing against other small businesses, but with larger more established businesses as well. Larger companies may have an advantage when it comes to more expansive marketing budgets, but small businesses can, in fact, compete with companies that have more marketing power by leveraging the power of a virtual PBX system. It is a cost-effective solution that delivers results in creating an image that rivals larger companies and gives small businesses the appearance of a larger, organized, established company. With greater access to toll free and direct access numbers, seamless connectivity is a feature found in larger companies that can also be attributed to small businesses with a virtual PBX.
Like needed space for announcements, the space for voicemails should be able to meet the needs of the business without the danger of running out of available space. Although this rarely happens, there are situations where even smaller companies receive a lot of voicemails in any one given day. This can quickly take up a lot of hard drive space so the space allotted for voicemails needs to be adequate for today s volume as well as any anticipated volume in the future. This is yet another reason why careful planning is needed when deciding on an appropriate business phone system.
Another great tool that a hosted PBX can provide is the ability to connect your system to any phone. You can have calls connected to an office phone, home phone, cell phone, or any phone. This allows you to do business while on the go. It also allows you to have your employees work from home, eliminating the expense of an office if you like.
When a person decides to get a virtual phone system, the business is issued a virtual number. That virtual number becomes the center for the company s communications. Callers reach the business through that number, whether it is voice or fax communications, and the calls are handled within the system. Callers can be connected to an auto attendant where they are given a customer greeting created by the business owner. Callers are then routed to an extension the business owner has set up within the virtual phone system. Calls placed can be forwarded to any phone number the business has set up. Special notifications can be put in place to ensure that the business owner is made aware that the call coming in is from their virtual number. A business owner uses a virtual phone system to manage calls, and there are specific functions that facilitate the process of handling them.
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