Benjamin J Grunwald. Business Phone System. March 09th , 2018.
While shopping for a business phone system, you must consider your future business needs to make an appropriate choice that won t cost too much money later. With a scalable phone system, you re insuring that current as well as future needs are being met at the lowest possible cost.
The first great feature is an auto receptionist. This will save you money from having to hire a receptionist and give your company the appearance of a large fortune 500 company. You record an interactive greeting and your customers can use a dial by name directory to find the person or department they are looking for. Many of the services out there allow you to customize so much, including letting customers hold for a particular extension or person.
Buying a business PBX system is not a spur of the moment decision. Follow the 9 tips mentioned above and you should be able to ensure that you make the right decision.
The auto attendant can receive and route calls to any extension within the system. The way the calls are handled depends on the settings the business owner has put in place in the virtual phone system. The auto attendant welcomes the caller with the customized greeting, routes the call to the appropriate extension or can even provide a directory listing of all departments. The virtual systems are flexible and give the business owner latitude in how the calls are handled.
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