Benjamin J Grunwald. Business Phone System. March 05th , 2018.
As a business begins to enjoy growth, its needs will also necessitate larger expenditures and more sophisticated solutions to handle a growing number of tasks. Though often overlooked by many business owners, a business phone system is a very important platform that has a direct effect on how a business performs. If you choose the right system, you can easily enjoy the benefits of speed and efficiency. Fail to pick a right phone system and you just might find yourself losing customers left and right.
When speaking about scalability, it s important to estimate how many extensions you re going to need in the future. This is particularly important for smaller businesses where the owner might be tempted to buy a smaller system with a limited number of users. If the particular system purchased can only accommodate up to 20 users, clearly it won t be able to handle any reasonable business expansion. To gain true value, always add an extra number of extensions to accommodate this future growth. Even if you decide not to purchase licensing for extra extensions, you must ensure that the system can be upgraded in the future.
Larger companies on the other hand, are better off hiring professionals to take care of setting up sophisticated systems to handle their specific needs. If you re wary of hiring pros to handle the job, just remember that the cost of fixing a problematic business phone system is often greater than hiring experts to take care of everything for you.
What sort of calling patterns do your staff make- Is it best to have your staff chained to a desk or is it better to have them out of the office and in front of clients? Unified communications mean you can have your staff doing what they should be doing but still being contactable.
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