Benjamin J Grunwald. Business Phone System. March 28th , 2018.
For VoIP traffic, you ll need to make sure that both your network and PBX can handle the expected call volume. There are special considerations for VoIP beyond the telephony aspect. The network will also need to be scaled out in the event of future growth and your current network configuration and utilization should be taken in to account anytime you anticipate a greater need for network bandwidth. Nothing will kill voice quality more than contention for bandwidth on the network and it s imperative that a network assessment be completed prior to VoIP s implementation.
The first great feature is an auto receptionist. This will save you money from having to hire a receptionist and give your company the appearance of a large fortune 500 company. You record an interactive greeting and your customers can use a dial by name directory to find the person or department they are looking for. Many of the services out there allow you to customize so much, including letting customers hold for a particular extension or person.
Can you bundle it with your phone bill- Many businesses cannot afford the costs of a PBX system if they pay for the phone upfront. Will your telecommunications service provider allow you to finance the cost of your phone system and pay it off over 24 months?
What sort of calling patterns do your staff make- Is it best to have your staff chained to a desk or is it better to have them out of the office and in front of clients? Unified communications mean you can have your staff doing what they should be doing but still being contactable.
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