Benjamin J Grunwald. Business Phone System. March 13th , 2018.
Every company must think of a business phone system as a crucial investment that s key to generating profits and maximizing exposure. Although the Internet has changed the landscape of business, the bulk of business transactions are still being done over the phone. Without a reliable business phone system, you will eventually find yourself dealing with endless voicemail messages and poor call routing, leading to frustrated customers who will be left with no choice but to hang up.
Buying a new phone system for your business is not as easy as it sounds. It is not just the handsets on your desk. There are a number of factors that you need to think about and this article outlines 9 of them. Before you make a purchase of any business system you need to consider all of the points that I mention. If you dont, you could end up with an expensive system that does not actually suit your needs.
Another consideration with business phone systems is the number of phone lines coming in. Smaller systems typically have single lines that come in to a trunk group. This trunk group would allow one call per line and depending on the number of calls you anticipate processing each day, you would be limited to the number of single lines coming in to the phone system. Ask your vendor about the ability of the business phone system to interface with T-1 circuits. T-1 circuits are more expensive than an individual single-line, however they can accommodate up to 23 calls at the same time. If the phone system purchased cannot accommodate T-1 s, then you are limited to multiple single lines. Depending on the number of single lines needed, the cost of individual lines could be more than one T-1.
A company s virtual PBX toll free number will quickly become the face of the company as it can enhance overall marketing efforts. All of the advertisements can be developed with a professional feel by including a toll free number. A toll free number projects an image of credibility and one of an established business more than a cell phone or local number. Since the virtual receptionist is always standing by to answer phone calls, a company will not lose out on potential opportunities. By making sure that your business will always have access to qualified leads, a virtual PBX system sets a business up for success.
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